Frequently asked questions

A home watch service is a professional service designed to regularly check and monitor a property while the homeowner is away, ensuring it remains secure and well-maintained. These services typically includes visually checking the interior and exterior of the home for any potential issues such as water leaks, damage, pests, or security concerns. A home watch provider may also handle tasks like collecting mail, checking security systems, and coordinating repairs or maintenance with contractors. The goal of a home watch service is to give homeowners a peace of mind, knowing their property is being looked after, even when they are not there.

A Home Watch Professional ensures your property is visually checked while you're away. Preventing or mitigating issues like leaks, pests, and security concerns. Many home insurance policies won’t cover damage if the home is uninhabited, making a professional home watch service essential for preserving your property. It can provide proactive maintenance and quick action on any problems that arise.

Absolutely! We offer personalized home watch services tailored to your needs. Whether it’s checking specific areas, watering plants, or inspecting appliances, we can adjust the service to match your requirements. The exterior and interior lists are examples of typical requests and needs.

The frequency of visits depends on your needs and the level of service you require. Typically, we conduct weekly or bi-weekly checks, but we can customize the schedule to match your preferences.

Yes, you will know exactly when we check your home. We will notify you in real time as soon as we arrive. After the visit, we send a detailed report via email containing pictures and a checklist so you’re informed about the condition of your property.

If your Home Watch Professional finds an issue, we act in real time to notify you. We notify you right away with a detailed checklist and pictures of the problem. This ensures you are promptly informed, giving you the information you need to take the next steps or arrange for repairs.

Certainly, we take privacy seriously and ensure all visits are conducted with the utmost respect for your property. Our goal is to maintain the security and privacy of your home while providing the best possible care while you are away.

Yes, we are insured.